Westgate Town Center Resort

Accommodations are very good, exceptionally clean and had everything needed. Lovely to have lots of towels, amd the balcony was great, until someone was smoking somewhere

The Villa surpassed my expectation I had to view of the water park and the canal which I asked in the front desk when I checked in if I could have a room like that for the kids and the staff was so kind to look around and see if they had one available for me. When I signed up to become an owner I got the possibility to buy I still have them making payments it surpassed my my views of how many places I can travel to I have a couple vacations and I'm paying for now. There was so many things to do like literally I didn't have to leave the hotel to go do anything the water park was amazing golfing it was just overall amazing. The only thing that was not good was we didn't have access to the TV due to the remote controls but nothing that can be fixed we called them ask for batteries or a new remote and still it wasn't working but nevertheless if we didn't have time to watch TV either way it was just so amazing. I will be coming back in the summer as I'm arrested in Florida and the other two vacations I'm going elsewhere. Monica helped me pick the vacations and I also have a representative which I don't remember her name right now but she was great as well and Omar helped me get to the lunch and he explained everything very well and the accommodated me since I have social anxiety I didn't have to be inside we spoke outside and my kids were special needs or are special needs and they accommodated them as well to go outside with drawing books and coloring pencils I thought that was very amazing.

I had the best experience at the resort. Everything was beautiful, comfortable and clean. Some of the staff were very friendly and helpful, but there were some that were not helpful and/ or didn’t care to help. I tried to get one guys attention (life guard) by saying excuse me (several times) he insisted on ignoring me. But when he did acknowledge me I asked him where was the Town Hall, he replied by saying “I don’t know”, he didn’t even try to help. The bus driver was nice enough to help me, and he was dropping him off and saw what was going on. The employees at the water park were nice but, the life guards are not friendly just mean as hell except one guy, he was really enjoying himself with everyone. It’s the female life guards that had the worst attitudes. I totally understand that we all have our moments and days but, if you have someone like myself who was very pleasant, respectful and nice approach you to ask for help/ directions the least you can do is reciprocate that same energy. But I didn’t let their attitudes change mine. The employees at the Town Hall were wonderful. The question is will I return? Sure I will, my kids and I really enjoyed the resort and there’s a possibility that we will return. I just hope this time the employees have a much better attitude.

I must say that this property although affordable has great quality for the amount charged. Not only was the apartment size room extremely clean, but the amount of things to do around the property is enough to entertain the toughest families.

You literally didn’t have to leave the resort unless you had other things planned ahead. Everything from a water park to fine dining could be done on the resort